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Title
Text copied to clipboard!Mass Management Officer
Description
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We are looking for an experienced and dynamic Mass Management Officer capable of coordinating and supervising large groups of people or resources in complex settings. The ideal candidate will have excellent organizational, communication, and problem-solving skills, along with solid experience in managing events, emergencies, or crowd flows in public or private environments. The role requires the ability to plan effective strategies to ensure safety, efficiency, and control during mass management, collaborating with various stakeholders and utilizing monitoring and control technologies. This position is crucial to ensure the smooth operation of events, demonstrations, transportation, or other situations where managing large numbers of people is essential.
Responsibilities
Text copied to clipboard!- Plan and coordinate the management of large groups of people.
- Ensure safety and control during events or mass situations.
- Collaborate with public authorities, law enforcement, and organizers.
- Monitor flows of people and resources using technological tools.
- Manage emergency situations and implement evacuation plans.
- Train and supervise personnel involved in mass management.
- Analyze data and feedback to improve processes and strategies.
- Prepare reports and documentation related to activities performed.
Requirements
Text copied to clipboard!- Proven experience in mass or event management.
- Excellent organizational and leadership skills.
- Knowledge of safety regulations and emergency management.
- Ability to work under pressure and make quick decisions.
- Excellent communication and interpersonal skills.
- Availability to work shifts and flexible hours.
- Knowledge of technological tools for monitoring and control.
- Ability to work in teams and with various stakeholders.
Potential interview questions
Text copied to clipboard!- What experience do you have managing large groups of people?
- How would you handle an emergency situation during an event?
- What tools do you use to monitor and control crowd flows?
- How do you ensure all safety regulations are followed?
- How do you motivate and coordinate the personnel under your supervision?
- Can you describe a case where you improved mass management?
